Top 10 customer satisfaction tips
Guests are getting ready to travel far and wide for the holidays so don’t let a minor customer service snag ruin the festive mood everyone’s in! Here are some top tips for customer satisfaction, both on-site and online. Make a great first impression through your website We cannot stress enough how important your website is to your […]
Read MoreColorado conference offers more at the Hospitality Marketing Summit
We’re excited about an upcoming trade show taking place in our own backyard! The Hospitality Marketing Summit promises excellent educational sessions, subject matter experts sharing what they know best, and opportunities to meet with the vendors you know and love. Taking place in Denver on November 18 – 20, this summit isn’t your average one size fits […]
Read MoreTripConnect: A Powerful New Way to Maximize Direct Bookings
TripConnect is a recently introduced program by TripAdvisor. It is a powerful new way for independent properties to drive direct bookings from the world’s largest travel website directly to your property’s website booking engine. TripConnect allows independent hoteliers’ bid to appear in TripAdvisor’s hotel price comparison search on a cost-per-click (CPC) model. This offering will […]
Read MoreHow to Respond to Negative Reviews in the Hospitality Industry
Do you check your business listing on the popular travel review Websites? What are people saying? Are you responding to their reviews or just letting them float on the front page of TripAdvisor? Responding to negative reviews shows that you care about correcting the mistake and that you accept responsibility for the experience and care about […]
Read MoreTripAdvisor Tips for Success
Link building is the process of effectively placing inbound links across the World Wide Web to attract web surfers searching for content. As a vital method of search engine optimization (SEO), the simple process takes consumers on a clickpath across your website. Basically, more links to your site across the web, including the ones you […]
Read MoreWhat is Link Building?
Link building is the process of effectively placing inbound links across the World Wide Web to attract web surfers searching for content. As a vital method of search engine optimization (SEO), the simple process takes consumers on a clickpath across your website. Basically, more links to your site across the web, including the ones you […]
Read MoreTop 10 ADA Internet Tips
(How hospitality websites are impacted by the Americans with Disabilities Act) As of March 15, 2012, all third party online reservation systems (website booking engines, OTA websites, etc.) must be ADA accessible. Companies that provide these reservation systems must be ADA certified. All hotel-supplied content, within these third party reservation systems, must also be updated. […]
Read MoreInside Secrets of Successful Websites
Your competition grows every day due to the Internet. When your hospitality website is competing in Google against huge directories and major hotel chains, it’s not easy to simply outrank your competition. Custom search engine optimization can bring more traffic to your website, but then what? Getting people to visit your website is of little […]
Read More2012 Colorado Dude & Guest Ranch Trade Show!
Location: Embassy Suites Hotel | 10250 E. Costilla Ave. | Englewood, CO 80112Show Dates: Sunday, March 18th – Monday, March 19th, 2012. Trade show opens Sunday, March 18th at 4pm. About rezStream: Come visit rezStream, an industry leader in hospitality solutions, at the 2012 Colorado Dude & Guest Ranch Trade Show in Denver, Colorado. Bill Mitchell, rezStream’s […]
Read More2012 Mid-Atlantic Innkeepers Trade Show
RezStream will be headed to Williamsburg, Virginia for the Mid-Atlantic Innkeepers Trade Show & Conference on the next stop of our national trade show tour. This year’s three-day event is scheduled to take place at the Williamsburg Lodge from Sunday, March 4th through Tuesday, March 6th, 2012. As an industry leader in hospitality solutions, RezStream […]
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